Question 1

What is VersiClass?

Accepted Answer

VersiClass is an all-in-one class management platform designed for fitness professionals. It helps trainers schedule classes, manage clients, collect payments, and track attendance—all from one simple dashboard.

Question 2

Who is VersiClass for?

Accepted Answer

VersiClass is built for personal trainers, yoga instructors, Pilates teachers, dance instructors, small studios, and any fitness professional who runs classes or sessions.

Question 3

Is there a mobile app?

Accepted Answer

VersiClass is a web-based platform optimized for mobile browsers. You can access your dashboard and manage classes from any device. Native mobile apps are on our roadmap.

Question 4

How much does VersiClass cost?

Accepted Answer

VersiClass offers three plans: Free ($0/forever with basic features), Starter ($19/month for growing businesses), and Pro ($39/month for unlimited everything). All paid plans include a 14-day free trial.

Question 5

Is there a free trial?

Accepted Answer

Yes! All paid plans (Starter and Pro) come with a 14-day free trial. No credit card required to start. You can also use our Free plan forever with limited features.

Question 6

Can I change plans later?

Accepted Answer

Absolutely. You can upgrade or downgrade your plan at any time from your billing settings. Changes take effect immediately, and we'll prorate any differences.

Question 7

Can I accept payments from clients?

Accepted Answer

Yes! Starter and Pro plans include Stripe payment integration. Clients can pay by credit card, and funds are deposited directly to your bank account in ~2 business days. Learn more about payments →

Question 8

What are the payment processing fees?

Accepted Answer

Payment processing is handled by Stripe at their standard rate of 2.9% + 30¢ per transaction. VersiClass charges $0 per-client fees—you only pay Stripe's processing fee. See payment details →

Question 9

How do refunds work?

Accepted Answer

Refunds are processed according to your cancellation policy. You can issue full or partial refunds from your dashboard, and they're processed back to the client's original payment method. Learn more about payments →

Question 10

How do recurring classes work?

Accepted Answer

You can create a class template and set it to repeat weekly, bi-weekly, or on custom schedules. Each occurrence is created automatically, and clients can register for individual sessions or the entire series. Learn more about scheduling →

Question 11

How do class packages work?

Accepted Answer

Packages let you sell bundles of classes (like 5-packs or 10-packs) at a discounted rate. When a client buys a package, they receive credits that are automatically deducted when they book a class. Learn more about packages →

Question 12

Can clients book without creating an account?

Accepted Answer

Yes! Clients can book as guests using just their email address. They can optionally create an account later to track their booking history and package credits.

Question 13

How long does setup take?

Accepted Answer

Most trainers are up and running in under 10 minutes. Create an account, set up your first class, and share your booking link. Payment setup (via Stripe) takes an additional 5-10 minutes.

Question 14

Is my data secure?

Accepted Answer

Yes. VersiClass uses bank-level encryption (SSL/TLS) for all data transmission. Payments are processed by Stripe, a PCI-DSS compliant payment processor. We never store credit card details on our servers.

Question 15

Can I import existing clients?

Accepted Answer

Currently, clients are added as they sign up for classes. Bulk import functionality is on our roadmap. You can also manually add clients and send them an invite to create their account.

Frequently asked questions

General

Pricing

Payments

Features

Getting Started

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